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KNOWLEDGE & GUIDES

AI agents in SMEs: use cases and delivery

What an AI agent is, which use cases are documented in Liechtenstein and how digihub delivers agents: find the bottleneck, build a pilot, bring it into production. With funding and AI Act notes. As of 3 Nov 2026.

AI agents in SMEs, as of 3 Nov 2026: three steps, find the bottleneck, build a pilot, bring it into production, with a photo of the harness and agent chalkboard at Compile 26 in London

In short

  • An AI agent completes a task in several steps: it reads documents, uses tools and delivers a result. A person checks and approves.
  • Agents make sense where recurring work with documents, spreadsheets and approvals takes a lot of time: quotes, applications, checks.
  • What an agent costs depends on scope, data and systems. We don't give price ranges here because we have no solid source for them. A pilot is scoped clearly up front.
  • In Liechtenstein, according to the government, 15 SMEs are actively using a Digitalscheck (digital voucher), including for AI projects (BuA 59/2026).

AI agents · as of 3 Nov 2026

From bottleneck to running solution

How we work at digihub. A shared look, a prototype, then the path into operation.

01Bottleneck

Find the bottleneck

  • We prioritise a workflow that really hurts and is worth automating.
  • For example quotes, applications or internal approvals.

02Pilot

Build a pilot

  • With real examples from your daily work we test whether the solution holds.
  • In the AI Lab: test first, then invest.

03Operation

Bring it into production

  • Clarify roles, quality and handover so the result stays in daily business.
  • Training is part of it, or it stays a pilot nobody uses.

Source: The Automation Layer. As of 3 Nov 2026.

What is an AI agent?

A chatbot answers a question. An agent works through a task. For that, a language model gets a working environment, the so-called harness: tools to read and write files, run commands and store results. At Compile 26 in London that was exactly what was on the chalkboard: "HARNESS → AGENT (model)", next to tools like EDIT, READ and SHELL (our report, in German).

For an SME that means: the agent does the legwork, a person checks the result. We don't put an agent into operation without that check.

Use cases with evidence

Only examples we can back with a source or our own case.

Use caseWhat the agent doesEvidence
Fill quotes from the cost calculationReads the bill of quantities, matches prices from Excel, writes them into the right PDF lines and creates a check logAI quotes case (anonymised)
Quantity take-off from plansCreates element lists from plans to prepare quotesResearch case precast concrete (anonymised)
Automate compliance processesPrepare and document recurring check stepsFunded Digitalscheck project (BuA 59/2026)
Chatbot for customer adviceAnswers questions on your own website; in the EU with a notice that it is AIFunded Digitalscheck project (BuA 59/2026)
Screen job applicationsSupports screening. Careful: under the AI Act this is a high-risk area (Annex III), see the AI Act pageFunded Digitalscheck project (BuA 59/2026)

What does an AI agent cost?

Honest answer: it depends on the workflow. How many documents, how many systems, how strict the check has to be. We deliberately don't give flat price ranges here, because we have no solid public source for them. In the first conversation (30 minutes, non-binding) we scope a pilot so that effort and benefit are clear up front.

Funding: the Digitalscheck of the Office of Economic Affairs covers the phases concept, invest and training. According to the government, ten SMEs work on research projects with an Innovationsscheck (innovation voucher), about 30% of them researching and testing AI (BuA 59/2026). Overview: Finding funding in Liechtenstein.

Mind the rules

Agents for quotes or internal workflows are usually not high-risk. Recruitment, credit scoring or education are different. If AI answers clients directly, that must be disclosed in the EU. Details: EU AI Act for Liechtenstein and the EEA.

digihub · In der Specki 3, Schaan

AI in your own business: where do we start?

We don't start with a tool, we start with a bottleneck: which workflow eats noticeable time today? Then we build a pilot with real examples from your daily work and bring it into operation (The Automation Layer). The first conversation takes 30 minutes and is non-binding.

Prefer to work on site? At digihub in Schaan there's coworking with a Flex Desk from CHF 169, a Full Desk from CHF 299 or a Private Office from CHF 549 a month, plus meeting room and community.

Not legal advice. Whether and how a rule applies to your business is a question for a qualified adviser. As of 3 Nov 2026.

Content from digihub.li · reviewed 3 November 2026.

FREQUENTLY ASKED QUESTIONS

Questions and answers.

What does an AI agent cost for an SME?

It depends on the workflow: number of documents, number of systems, how strict the check has to be. We deliberately don't give flat price ranges because we have no solid source for them. In the first conversation we scope a pilot so that effort and benefit are clear up front.

Is there funding for AI projects in Liechtenstein?

The Digitalscheck of the Office of Economic Affairs covers the phases concept, invest and training. According to the government, 15 SMEs are actively using a Digitalscheck, including for AI projects. Ten SMEs work on research projects with an Innovationsscheck, about 30% of them on AI. Overview: Finding funding in Liechtenstein.

Is an AI agent a high-risk system under the AI Act?

Usually not if it supports quotes or internal workflows. Recruitment, credit scoring or education are different: those are high-risk areas under Annex III.

How can I get to know digihub in Schaan?

Come by for a coffee at In der Specki 3 in Schaan, or try the hub with a Day Pass. Write to us via the contact form and we'll set a time.

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